This piece about putting a toddler to bed in 100 easy steps has been making the rounds lately, and it makes me think about the process I’ve been going through with a few clients…
- Finish project.
- Send invoice.
- Client returns invoice, requesting different address/ additional code/ different font size.
- Edit invoice.
- Re-send invoice.
- Wait.
- Follow up with client.
- Learn that invoice is “being processed.” Yay.
- Wait.
- Follow up with client. Remind client of my “net 30” policy.
- Learn that invoice was never actually processed. Whoops.
- Accept client’s apologies.
- Thank client for putting a rush on my invoice.
- Wait.
- Follow up with client.
- Learn that invoice was sent to wrong address. Whoops 2.0.
- Wait.
- Receive payment (at which point I have completely forgotten what the project was).
